Course Description

Communication is a vital part of daily life. However this can pose significnt challenges when supporting service users that have barriers to effective communication. This course focuses on the necessary skills to communicate in an effective and appropriate way to a range of client groups within the Health and Social Care sector.

Course Topics

  • Communication methods and mediums
  • Non verbal communication
  • Manner tone and presentation
  • Observation and listening skills
  • Information carried in written and spoken word
  • Awareness of cultural differences
  • How to deal with difficult situations

CPD Learning Hours:  3 Hours

Recommended Audience: 
This course is recommended for people who work in the care sector

For a fixed fee of £259.99+VAT we can provide this course at your workplace for 12 candidates

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Next dates for:

Please contact us and we can discuss either scheduling a group session at your workplace, or let you know when this course is next going to run as a scheduled session.


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